Description of the problem
Some Magister user accounts are inaccessible.
Impact on customers
- Compilatio Magister (via online interface
Tue, November 15, 2022 3:30 PM - All accounts have been restored
All Magister accounts are now accessible again.
The incident is closed.
Mon. November 14, 2022 5:15 PM - Some of the registered accounts accessible
Various actions have made most accounts accessible again. Other actions are in progress for a complete resolution.
Mon. November 14, 2022 3:00 PM - Accessible LMS accounts
We have restored access to the service for impacted accounts using an LMS API key
Mon. November 14, 2022 10:00 AM - Incident Investigation
The technical team is currently working on the resolution of the incident.