General

Notice

• How you can help us respond to your request as quickly as possible

Login

• How do I log in to my account?

Document database

• Why and how should I index documents or add references?
• What purpose does my document database serve?

Analyses and results

• Do the analyses that are currently being processed stop when I log out?
• How to interpret the similarity score (colour and percentage) of an analysed document?

Personal data and confidentiality

• Personal data protection policy
• What is Compilatio's cookie policy?
• GDPR compliance at Compilatio
• GDPR Compliance : what treatment for your personal data?
• Informational notice on the protection of personal data for processing related to "Tracking your interests about plagiarism prevention"
• Does use of Compilatio via a plugin comply with GDPR regulations?

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Incidents

• Compilatio: Service status
• [RESOLVED] 2022-11-14 User accounts inaccessible
• [RESOLVED] 2021-12-18-00-00-Faulty Compilatio v4 analyses / no connection to Compilatio v5 services
• [SOLVED] 2021-09-13-Compilatio inaccessible
• [SOLVED] 2021-03-10-Disruption for analysis reports reading

FAQ

• Could the sources found be translated documents?
• Why does a correctly cited source appear in the analysis report?
• Why work with Compilatio?
• Is there a limit to the number of pages in a document that I can analyse?
• Which file formats does Compilatio support?
• Do I need to install hardware or software to run Compilatio on my computer?

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