When you send a request for analysis by clicking the 'Analyze' button, this request is placed into a queue before the analysis actually begins.
Total processing time = time in the queue + analysis time
Time in the queue for your document
The queue allows us to manage the flow of simultaneous analyses, thereby limiting the chance of issues and ensuring the analyses' quality. Indeed, the number of requests for analysis is sometimes greater than our capacity to process them at a given moment. Consequently, there is a queuing time which can be relatively long or short. In this case, you will see a 'Pending' message displayed in place of the 'Analyze' button.
Please wait, and the analysis will begin as soon as a server is available to process it.
Useful information: once you click ""Analyse"", the processing is done on Compilatio servers and not on your devices. The status of the analysis gauge will update automatically, so you can log out of your Compilatio account and view the analysis results later.
Analysis time for your document
This processing time is random from one document to another. It depends on the number of words to be analysed and the number of similarities and sources detected.
If at any given time an analysis's total processing time (queue time + analysis time) is greater than 30 minutes, this will be displayed transparently in the user interfaces.
We recommend that you verify that the analysis request has been received. To do this, you can reload the page in your browser, and the 'pending' message or analysis progress bar should appear. If this is not the case, a plugin installed on your browser may be preventing the analysis from beginning.
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