1. Why delete accounts?
Compilatio administrators may need to:
- delete inactive teacher accounts;
- delete accounts of teachers who have left the institution;
- keep the user database up to date, in compliance with GDPR.
- respect the maximum number of licenses defined in the subscription contract;
-
maintain clean and compliant user account management.
2. What options are available to delete or archive accounts?
Several methods are available to fit each institution’s organization:
- Manual deletion and/or archiving of a single user account
-
Bulk deletion and/or archiving using an automatic filter
(accounts inactive for X time — configurable duration) -
Bulk deletion and/or archiving via CSV import
(fastest and most efficient solution)
3. Focus on bulk user deletion
Since late 2025, Compilatio administrators can delete multiple users in a single action via CSV import (previously, deletion was only possible individually or via filtering).
Bulk user deletion allows Compilatio administrators to save time when managing teacher accounts.
By importing a CSV file from the admin interface, it is now possible to delete or archive multiple accounts in one action.
4. What is the difference between deleting and archiving an account?
This is an essential question, especially regarding GDPR compliance.
Deleting a user account
Deletion results in:
- the permanent removal of personal data (last name, first name, email address);
- the removal of all documents uploaded to the account;
-
no retention of documents in the reference library.
Archiving a user account
Archiving results in:
- the removal of personal data (last name, first name, email address);
- the retention of documents in the reference library;
- documents are archived in the institution’s Compilatio archive database. They remain usable for comparison purposes, without personal data.
There is no automatic deletion of Compilatio accounts when a teacher leaves the institution. Deletion or archiving must be performed manually and regularly by the Compilatio administrator from the management interface.
5. Are deletion and archiving GDPR-compliant?
Yes. Deletion and archiving actions were designed to strictly comply with GDPR requirements, including:
- removal of personal data;
- control over retained data;
-
traceability of actions performed by the administrator.
The administrator can contact their account manager at any time for assistance with this process.
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