You can reset your password at any time from the login details recovery page.
Reset your password
Click “Forgot your password?”.
Enter the email address associated with your account.
Click “Send” to receive an email inviting you to create a new password. Check your spam folder if you do not see this email in your main inbox.
Not receiving the email?
Please check the following:
The email address you entered is the one associated with your Compilatio account.
The email is not in your spam or junk folder.
Your mailbox is not full.
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Your institution or organization is not blocking automated emails.
Do you log in through your institution?
If you use a login through your institution’s portal, CAS, Shibboleth, Microsoft Entra ID, Moodle, or another platform provided by your institution, your password may not be managed directly by Compilatio.
In this case, use your institution’s password reset procedure or contact your IT administrator.
Do you have multiple accounts with the same email address?
If several Compilatio accounts are associated with the same email address, you will be asked to select the account for which you want to recover your login details.
Why can’t Compilatio send you your old password?
For security reasons, Compilatio users’ passwords are stored in encrypted form. We therefore cannot view or send you your old password.
You will need to create a new password from the password reset email.
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